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I think that it’s reasonable to say that there are two main causes for the recent demise of Toys ‘R’ Us. The first was the excessive debt burden put upon the company by owners KKR, Bain Capital and Vornado Realty. TRU’s heavy debt service came at a time of massive change in the world of retail and made it difficult for the company to invest in the changes needed to survive during this period of disruption. That said even if they didn’t have the debt burden, it is far from certain that TRU would have had the correct strategy or the ability to execute it. With their brand equity they should have been a leader in toy E-commerce but have botched that so many times that recently they haven’t even been one of the top five online sellers of toys. Additionally, their stores were a mess and there really wasn’t any compelling reason to visit them. If only TRU could have figured out how to attract as many people to its stores as attorneys to its legal hearings, things might have turned out differently. I think it’s reasonably to say that the business has been serially mismanaged since the recently deceased founder Charles Lazarus and his original team retired.
Corporate bankruptcies are always messy and the Toys ‘R’ Us case is no different. I am no big fan of US corporate bankruptcy laws having been burned by them a couple of times in my career. They seem a bit topsy turvy to me. Debt holders and financial institutions who are supposed to be professional evaluators of creditworthiness are first in line ahead of suppliers who are doing business with the company in good faith. Games almost always get played. I’m not privy to the details but it is pretty easy to imagine both product and service suppliers to Toys ‘R’ Us being lead on and lied to.
So, where does that leave us today? The patient is dead but there is still time for another attempt or two at resuscitation. To the Paddles! Toys ‘R’ Us is currently undergoing liquidation (even though the bargain prices don’t seem so low) but there are apparently still a few serious and non-serious attempts to revive the collapsing retailer.
There have been whispers of Toys ‘R’ Us trying to spin out or sell its house brands either with or without its internal product development team. However, those brands are not particularly strong, and I would imagine that the chances of this being successful are slim to nil even if they try it. The world will have to learn to survive without a brand called “Animal Alley”.
In better news, Toys ‘R’ Us attorneys have said in court that they have received multiple offers for a majority stake in its Asian subsidiary. Toys ‘R’ Us Canada has also been a viable business and there is talk of multiple offers in the works for the division.
Then we have the strange case of Isaac Larian. In what can only be described as a publicity stunt, Mr. Larian started a GoFundMe campaign purported to be an effort to buy Toys ‘R’ Us. The skinny is that if people donate enough money to buy Toys ‘R’ Us then Mr. Larian is willing to accept ownership of the company. In return, donors will receive not equity but rather bumper stickers and T-shirts which Mr. Larian imagines will be highly prized. I have to ask why such a scheme should be limited to the toy business. There are other troubled companies out there that Mr. Larian might like to own. Perhaps people will also donate money to buy General Electric for him. And why should we limit this to companies in trouble? I may consider asking donors to purchase Apple Inc. for me. It’s not surprising that this absurd effort only attracted $59,000.00 out of the billion dollars Mr. Larian has requested.
Mr. Larian also purports to have made another more serious bid to purchase some Toys ‘R’ Us assets. While his GoFundMe shenanigans do make this plan less credible that does not mean that it is not credible at all. Mr. Larian has said that he has offered $675 million for the U.S. stores of Toys ‘R’ Us and another $215 million to purchase the Canadian operations. As the very least, the offer for the Canadian division appears to have some legs. Should either of these efforts come to pass, toy manufacturers will have to carefully consider whether to do business with a retailer owned by a major competitor. Mr. Larian has said that he will not be involved in day to day operations but people who know or have worked with Mr. Larian have never described him as being hands-off. One has to wonder if other toy manufacturers will be eager to “open their kimonos” on pricing, costs and early peeks at their product lines to a competitor in a secretive and often ruthless business. Time will tell.
Better news is coming out of the K.B. Toys camp. Strategic Marks which owns the brand has been in talks with Spirit Halloween, Party City and others to open up 1,000 pop-up stores to sell toys during the holiday sales season. This should help manufacturers in their search for more shelf space to replace that which they have lost at Toys ‘R’ Us even while fighting against their own unpaid for merchandise which is being sold at a discount during TRU’s liquidation.
Other potential turbulence in Toyland comes from the possibility of a trade war breaking out right at the beginning of the holiday shopping season. Thus far most of the tariff talk appears to be rhetoric rather than policy. Both the Trump Administration and China appear to be engaged in posturing ahead of what will likely be protracted negotiations rather than an all-out trade war. The two sides now have a period of about seven months during which they will seek to negotiate a new normal. Hopefully that will turn out to be the case because a game of chicken can end badly, especially when conducted in public by men with enormous egos. Sooner or later somebody is going to call your bluff.
What does this mean for toy industry hiring? So far, things are much better this year than last. Last year at this time, toy industry executives were telling me that they needed to add staff but were going to “hold off for now” due to uncertainty at Toys ‘R’ Us. Chapter 11 brought “certainty” but it wasn’t exactly helpful and left many companies wide-eyed and immobile like deer in the headlights. In 2018, toy manufacturers were expecting trouble at TRU and planned for it. Very few were expecting that trouble to hit as deep or as fast as it did, especially since Toys ‘R’ Us executives were leading them to believe otherwise. What I see in the toy employment now is total turmoil. Some companies are laying off. Some are hiring. Many are doing a little of each as they seek to realign their staff with their go forward strategies. Few companies are standing pat and most are making changes to meet the challenges of the shifting retail landscape. That means there will be winners and losers. There are few jobs right now for Sales Executives in the northeast, even as opportunities for people with sales experience calling on mid-tier and value channel retailers as well as E-commerce expand rapidly. Some will see new opportunities opening up while others will have to retool and learn new skill sets.
After a brief period of confusion, the toy industry is going to be alright. Consumers still want toys and five years from now manufacturers will have found new ways of getting their product to them. From the early eighties with the rapid succession of toy company shutdowns of – Mego, Lesney, Coleco and CBS Toys – the toy industry has been ever changing and always in turmoil. Same as it ever was.
“Crossing the River by Feeling the Stones”,
Every day we are pounded by headlines about retailers closing stores. Toys ‘R’ Us leads the charge and will be closing about 180 or 20% of its locations in the US. Walgreen, Brookstone and Hallmark have also announced closures.
Sears Kmart will be closing about 165 locations. Of course, if you are still selling to Kmart you already know that you’re sitting at the blackjack table deciding whether to draw another card when your hand stands at 15. Can I get 15 day payment terms? Can I get 10?
Wal-Mart will also be closing 63 of its Sam’s Club locations, although about a dozen of those will be converted into e-commerce distribution centers. Building out their e-commerce fulfillment network should help them deliver online orders to customers faster.
All of these store closings will mean less shelf space to fill but greater predictability for the year ahead. No longer will toy manufacturers have to wonder: “Will they?”….They already have. Unfortunately, many manufacturers still have uncertainty on how much and when they will be paid by TRU for goods that they’ve already sold. That means that while the future looks brighter, many vendors still have uncertainty about their own current financial situation. It doesn’t help that Toys ‘R’ Us has secured a bankruptcy extension beyond April 6th. It is also unhelpful that throughout this whole bankruptcy process, TRU has been far from forthcoming and has not acted as a very upstanding citizen toward the toy industry community. “Not only are our payables way late but we will continue to nickel and dime you in the warehouse and any place else we can think of.”
There are, however, silver linings on the horizon. Holiday sales for 2017 posted strong gains. The National Retail Federation stated that overall sales when up 5.5% while according to data from MasterCard Spending Pulse they were up 4.9%. Target, Kohl’s and even J.C. Penney all hit it out of the park. Amazon continues to rocket forward. A study by One Click Retail said that the online juggernaut claimed 44% of all US e-commerce sales for 2017. Additionally, Amazon accounted for 4% of total retail sales for the year – approximately $200 billion.
Unfortunately, toy sales gains were much more muted. According to NPD they grew only 1% in the US and 1% globally in the 12 countries they track. Mexico and Russia were hot sales growth markets. Toys ‘R’ Us has to be one of the major causes of this. We have heard that TRU’s US sales dropped by 15% in 2017. And if those are the numbers we are hearing, the real numbers could be substantially worse.
Although we were coming off of our third best year ever, 2017 was a lousy year for Toyjobs. For the first nine months of the year our clients told us: “We need additional people but we are going to wait and see what happens with Toys ‘R’ Us.” Once the bankruptcy was announced, toy manufacturers, for the most part, pulled in their horns. TRU is everybody’s second or third biggest customer and manufacturers big and small all took a hit to their overall profit margins.
Moving forward we are cautiously optimistic on toy industry hiring for 2018. Although there will be less shelf space to fill, there should be greater predictability on 2018 sales. In addition, tax relief should mean wider profit margins for toy manufacturers. That said, I wouldn’t be surprised if retailers are unsatisfied with their own expanded profit margins and also want a piece of yours. Consumer spending was up 3.8% in the final quarter of 2017. That looks to continue due to strong employment, signs of wage gains, a galloping stock market and high consumer confidence. Spending should be boosted even further as consumers see their take home pay begin to rise. The media has 90% of the American people believing that their taxes will be going up. What a surprise it will be when 85% of them actually see their tax burdens drop and their paychecks increase. Add to that, the pent up demand when toy manufacturers who wanted to add people last year now feel comfortable enough to do so. All of this should come to pass if and when the toy industry can finally get past the Toys ‘R’ Us fiasco.
I look forward to seeing everyone in the New York February cold.
Let me first say that I love the Fall Toy Preview Show in Dallas. I can spend two days and meet with twenty-five toy company presidents. Toy execs have a fair amount of down time in Dallas and I’ve become pretty good at catching them standing around without a lot to do. That said, what’s good for me isn’t necessarily good for the companies who are spending a lot of money to exhibit there. Let’s face it, last year’s Fall Toy Preview was pretty abysmal, but I was pretty confident that the TIA and its board realized that. My thinking was that they would make some changes to improve it.
Early Tuesday I noticed that cosmetically it was a better show. Overall space was reduced and the booths were configured in such a way as to make it “feel more full.” That didn’t really hide the fact that the aisles had a number of blind alleys with no exhibitors in them. It also didn’t hide the fact that key toy manufacturers continued to pull out. There were a bunch of new companies up on the 13th floor but a lot of those were one trick ponies rather than companies with full product lines. I’m not sure how much buyer attention they really got. It seemed as it the TIA did a really good job of selling them.
I’ve always felt that Trade Shows were most productive when manufacturers primarily focus on working the mid-tier accounts. While it’s nice to get a little face time with buyers from Wal-Mart, Target and Toys R’ Us, generally speaking you are not going to accomplish a lot with them at a show. It’s preferable to travel to their headquarters and spend some focused quality time. At a show, mid-tier accounts are more likely to move the ball meaningfully forward. By having them in one place at one time you can also potentially cut costs by reducing visits to headquarters. Unfortunately, half of the mid-tier did not show up. Kohl’s Meijer, Shopko, Walgreen’s and others were nowhere to be seen. You’ll still have to go to Grand Rapids. You’ll still have to go to Green Bay.
Those are the criticisms and mid-day on a Tuesday a lot of the toy execs that I spoke with were a little bit grumbly. However, by the end of the show the negative perceptions had radically changed. By Wednesday afternoon, literally everyone I spoke with said they were having a great show. The comment I heard the most was: “We had less meetings but they were really productive meetings.” And, while a bunch of the Midwest Mid-Tier accounts didn’t attend, Amazon, Family Dollar, CVS, Michael’s, Hobby Lobby and others were there and open for business.
One often mentioned major disappointment was that Toys R’Us didn’t send any senior executives. The Buyers were there but the senior team that had been planning to attend cancelled at the last minute. Certainly they would have been besieged by questions but the proper thing to do was send a team to deliver a consistent, coherent message as a balm to the vendors they had just recently stung.
Perhaps the TRU no show was due to the basic unfairness of the US bankruptcy code. Under the law, Toys R’Us will get to choose a list of “critical vendors” which it says are “critical” to its ongoing business. If you are a large toy company like Mattel, Hasbro, Lego, Spin Master, Jakks or MGA you may receive 90% of the monies that you are owed by Toys R’Us while the smaller fry may only get a nickel on the dollar. If you’re a small toy company and you object too much well then your products need not grace our shelves going forward. Even if you’re a large company and you are negotiating too hard you can find yourself dropped from critical vendor status. It appears that during the Chapter 11 workout, Toys R’Us has a pretty strong hand.
Of course, everybody wants Toys R’Us to survive. Aside from Amazon it buys the broadest range of toys on the planet. Eliminating their debt will allow them to operate at a profit but they will need to make some sweeping changes going forward. Lifting the debt load from their backs should give them ample money to make those changes, but first they need a strategy. They need to shutter unprofitable stores and clean up the ones they keep open. They should broaden their product selection and become a destination. Unfortunately, they have to become a destination because most of their stores stand alone. They are a separate trip. Roll with that and go BIG! Become a kid’s destination with play zones, food, PIZZA!, host birthday parties and hook up with movie theatres. Of course, these changes may risk lowering their dollars per foot of shelf space. Maybe it’s worth it? Also, Toys R’Us had an early advantage in e-commerce sales but their performance has been quite poor. They should bring someone in from the outside to fix it.
All of that is way above my pay grade but what I do know is that now that TRU is in Chapter 11 they have to pay their vendors going forward. It’s time to fill the pipe. Toys R’Us has a period of time to adapt to the ongoing American Retail Transformation (ART…yeah, I made that up). They need to bring in the people to formulate a prescient and winning strategy and then they need to execute. If they don’t it may be five years it may be ten but they could find themselves going from Chapter 11 to “Chapter 22.”
The Toys R’Us bankruptcy has meant uncertainty for toy manufacturers. The current turmoil and transformation going on in retail has meant even more uncertainty. When confronted by uncertainty most companies cut spending which means reduced hiring. Even with unemployment returning to its pre-economic crisis lows, toy companies have been slow to hire.
Early in the year Toy Executives were telling me that they needed to add people but didn’t want to start searches yet. That changed in early August and they were having Toyjobs start searches in droves. As recently as the Dallas Fall Toy Preview, I was telling people that “we have done all these searches where companies have picked their person but haven’t pulled the trigger.” Fortunately, we successfully concluded three searches in the last week. I also expect to close two or three more in the next week and a half. What does that mean going forward? Uncertainty. It’s hard to say.
I’d like to close with an ancient Chinese curse: “May you live in interesting times.” And follow it with another quote of a more recent vintage: “We spent the second thirty five years trying to figure out how the first thirty five could have been so easy.” –Mick Jagger
All the Best,
In early August US consumer sentiment jumped to its highest level since January. With unemployment continuing to head lower and a robust stock market, this is a trend that might continue. Unlike earlier in the year, consumers seem to now be putting their money where their mouth is. Consumer spending has increased rapidly and credit card debt is now at the highest level in US history.
Where is all this money going? E-Commerce is obviously a big beneficiary while the bricks and mortar retail landscape is pretty bleak. Retail sales have been declining rapidly at department stores like Macy’s, Kohl’s, and J.C. Penney as well as sporting good chains like Dick’s Sporting Goods and Foot Locker. Kmart, which recently laid off 1500 people at its Hong Kong office, appears to be in its final death throes. Food and Drug chains have been mostly holding up but the supermarket is now under assault with “nonprofit” market share grabber Amazon slashing prices at Whole Foods. It is also pretty easy to envision a time in the not too distant future when E-Commerce will topple the pharmacy giants.
The physical retailers who have been growing sales are the low priced ones – including Wal-Mart, TJX, Ross Stores, Old Navy, Dollar General, and Best Buy. The only path to sales growth seems to be through lower prices. That creates a painful choice between growth and profits and will force retailers to reduce their cost structure at the same time they are trying to build up E-commerce.
Traditional retailers like Macy’s and Kohl’s have developed large online businesses but they are caught trying to leverage warehouses and distribution systems designed for sending big trucks full of goods to stores rather than pick and pack locations that ship stuff directly to consumers. This is one of the factors which cause their E-commerce profits to be reduced to around 4% rather than the 8%-10% they enjoy at store locations. Over time they should be able to retool, but that will cost money that will be coming from increasingly smaller margins as more of their sales dollars shift online. One can expect that they will attempt to increase margins by squeezing vendors and by treating their warehouses as profit centers – a la Target.
Toy industry hiring is following the script I envisioned earlier in the year. Hiring was extremely strong in the usually weak first quarter. But the combination of heavy inventory carry over from the holiday shopping season and weak first quarter retail sales caused retailers to pull back and their suppliers to step on the brakes. During May and June toy companies were telling me that while they needed to hire additional people they were going to hold off. By late July, the combination of heavily discounted 2017 inventory finally selling through and 2018 goods starting to ship along with consumers starting to spend, companies started to move forward with their staffing plans. Since returning from vacation in late July, Toyjobs has been starting searches at a furious pace. These searches should be concluded sometime in September. In the short run, as long as sentiment and spending hold up I expect that strong toy industry hiring will continue. The one potential problem is the poor health of traditional retail. Their problems will translate into problems for their vendors very quickly.
In the longer run, while retailers are working on developing E-commerce, vendors should be looking at new strategies as well. To be successful in the future, these strategies will have to be more comprehensive than just selling more to Amazon.
On that cheery note I look forward to seeing y’all in Dallas.
Comey has been here and gone. Trump is still here, more or less…at least for now. Retail is still sluggish. And eTail is still growing fast. Business deregulation is proceeding quickly which is no small thing. On the other hand, legislation is at a standstill and therefore is a small thing. Business sentiment and the stock market continue to be at all-time highs. But business and consumer spending haven’t really picked up in any meaningful way. US sales and economic growth have stalled. Hard and soft data have diverged wildly. Which will come first? The chicken or the egg?
What does this mean for toy industry hiring? Companies talk about positions that they want to fill…but delay actual search starts. Companies complete the search process and find the new player that they want…but delay making actual job offers. Not much has changed in the last couple of months. American business remains in an optimistic funk.
One bit of good news: it’s summer time and the living is easy.
Both households and businesses started the year riding a wave of rising expectations for growth under a new business-friendly President but thus far the euphoria hasn’t translated into broad economic gains.
Retail spending actually declined in the first quarter and GDP growth was a paltry 0.7%. Job gains were quite disappointing in March. We’ll learn the April numbers on Friday. It’s too early to blame this on the Trump administration. Anyone who knows anything about economics knows that it generally operates with lag times. That said, there is a gap between sky high expectations and things that have actually gotten done. Both consumer and CEO confidence have been at record highs (although now are beginning to drift down) but weak retail spending tells a different tale. Both companies and consumers are saying one thing but doing something different with their wallets. Employment and wage growth should support higher consumer spending but thus far has not.
The retail environment is changing dramatically as online retailers, Amazon particularly, experience rapid growth. The following numbers, if correct, are astounding. Needham analyst Kerry Rice estimated that: “Amazon’s market share of the American retail sector was 34 percent based on gross merchandise volume. Ebay has a market share of 7.7 percent followed by Wal-Mart at just under 5 percent.” He anticipates Amazon to grow its U.S. market share to 50 percent over the next five years.
Those numbers make it easy to understand why approximately 3000 retail stores closed thus far this year, more than double the number from the same period in 2016. Also, 10 retailers have sought bankruptcy so far in 2017 vs. just nine for all of 2016. We should probably pencil in Sears/Kmart though I expect that they won’t file until January 2018 after they pocket the Christmas cash… and stiff their vendors. This isn’t the first time that retail has been turned upside down. Twenty-five years ago, Wal-Mart and Target killed mom and pop stores and Barnes & Noble and Toys ‘R’ Us disrupted smaller chains. Toy manufacturers should be thinking hard and thinking fast about how to meet the challenge of this massive retail transformation.
What high economic confidence with low economic performance has meant for toy industry hiring is that Toyjobs started the year off with a bang. Typically, the first quarter can be quite challenging for us. Companies load us up with searches but can’t find the time to interview and hire due to the near constant travel schedule to all of the various trade shows. From April through June we usually hit it out of the park. Thus far that seems to have been reversed this year. We experienced a very strong first quarter but have been in a lull for the last two or three weeks.
Part of this can be explained by the divergence in economic confidence and the real-world economy. I also attribute it to tight first quarter toy company cash flows. The toy industry enjoyed a robust 5 percent growth rate in sales last year but there was also a lot of inventory left on store shelves after the holiday buying season. So, there hasn’t been a real need for retailers to restock. Add to that Toys ‘R’ Us has decided to hold back payments to many of the larger manufacturers for merchandise they sold last year. Rather than getting the big check they were counting on and budgeted for in January, many manufacturers won’t be getting paid until October. If you don’t play along “we don’t have to buy your goods this year.”
I expect all of this to start to return to normal as we move through the year. Manufacturer budgets will start to loosen up and hopefully the economy begins to kick into gear once the Trump administration starts to actually accomplish things, but for now? …we are in a bit of a lull.
All the best,
Final thought: We here at Toyjobs and indeed the entire toy industry will sadly miss Loren Taylor. He was honest, kind, and fair with everyone he ever dealt with. He was a true gentleman. We lost one of the good ones.
February’s North America International Toy Fair capped a string of toy industry trade shows which saw toy executives shuttling from Dallas to LA to Hong Kong (twice…at least) to Nuremberg and finally to New York City where, for once, there was no snow and the weather was an agreeable 65 degrees.
Friday, just before the show opened, we were hit with a surprise. Toys ‘R’ Us announced a bloodbath with 270 corporate staff employees, some of whom had been there for decades, being laid off. Rumors and whispers went zipping around the decks of the Intrepid Sea, Air, & Space Museum as the fates of both the survivors and the less fortunate slowly became known.
The Intrepid was an inspired venue choice which helped make the Toy of the Year Awards a whole lot of fun. The Toy Industry Association staff did a great job making the evening “all it could be.” As always, it was particularly satisfying to see some of the smaller companies winning TOTY’s like Thames & Kosmos for CodeGamer and Zuru, Inc. for Bunch of Balloons.
Personally, I’m always interested in stories of toy industry veterans who are inducted into the Toy Industry Hall of Fame. This year, we were treated to moving tributes to Peter Eio, Ray Larsen, and Sydney Rosen. We learned what it took for each of them to strive for and reach success, as well as a little bit about what made them tick. If I could walk away from the evening with just one word, it would be perseverance.
On Sunday night, the toy industry gathered for the Wonder Women Awards Gala eager to see who would walk away with a coveted pink cape. I think everyone was pleased to see the event return to The Lighthouse at Chelsea Piers. Genna Rosenburg, Ashley Mady, Janice Ross, Mary Kay Russell, and their team have this thing down pat. As always, they throw a fantastic event while gliding around serene as swans although I am quite sure that underneath they have been paddling like crazy.
This year was highlighted by a Lifetime Achievement Award for former Mattel Chairman and CEO, Jill Barad, as well as a Gamechanger Award for Hollywood’s Geena Davis. Congratulations to all Wonder Women nominees and Award winners!
Meanwhile, back at the Javits Center, Toy Fair was chugging right along. The atmosphere was upbeat, even buoyant. Over the last three years, toy industry sales in the U.S. have grown between 4.5 and 6.7% annually. That will put toy company executives in a good mood. The crowd on Saturday was a bit subdued as if often the case on the first day of the show, but Sunday and Monday were busy and bustling even in what I unfairly call “the basement of gloom.” I will have to admit that this year the basement was buzzing and not gloomy in the least.
Kudos to TIA President Steve Pasierb, SVP Global Events Marian Bossard and the whole TIA staff for doing a fantastic job. My only possible complaint has to do with the interaction between the floors of the Javits Center and my large and bony feet. If my feet weren’t so big, there wouldn’t be so much of them to hurt.
Kudos to TIA President Steve Pasierb, SVP Global Events Marian Bossard and the whole TIA staff for doing a fantastic job. My only possible complaint has to do with the interaction between the floors of the Javits Center and my large and bony feet. If my feet weren’t so big, there wouldn’t be so much of them to hurt.
Life at Toyjobs is often slow during the first quarter as toy companies are too busy traveling from show to show to be able to even think about or doing. That said, this year we have been quite busy to date with strong numbers of search starts and completions. Three consecutive years of strong sales growth has put toy companies into an optimistic mood. Optimistic companies try new things and add new people. I expect that to continue with a lone caveat.
Republican lawmakers have been kicking around the idea of a “border adjustment tax.” That sort of thing would be temporarily devastating for the toy business, although over a year or two we would learn to adjust. Republicans aren’t fully aligned in support of it and the Trump Administration seems to be dancing around the edges but leaning against it. There is also LOTS of business pressure against this proposal. While it seems that everybody’s fingers are crossed, I guess most of us are thinking that a border tax knuckleball isn’t going to happen, if only because it would be so stupid. I am comfortable with that – but I am also mindful…stupider things have happened….and recently.
“May you live in interesting times.”
The toy industry had a strong year with sales growth of about 5%. While that is down from 2015, it’s really pretty good. Despite strong annual sales, it looks like growth in the fourth quarter slowed from 2015 even though in the final week before Christmas goods were literally blowing off the shelves. Fourth quarter weakness mirrored the economy as a whole as GDP growth dropped from 3.5% in the third quarter down to 1.9%
The big winner was interactive sales. While brick and mortar growth was only up 1.6%, online sales grew a whopping 12%. That brought web sales to 21% of all holiday spending up from 15.4% last year. In other news; Edward Lampert sold of Craftsman Tools and pumped an additional $1 billion into his company. It looks like toy manufacturers will be able to sell to Sears-Kmart for at least one more year. Lastly, toy industry’s strong 2016 helped to propel Toyjobs to its third best year on record.
The future, however, is full of uncertainty. We have a new and very different Presidential administration. Emotions are running high and flying in all directions. I will try to put my comments in context by telling you that I could not bring myself to vote for either Trump of Clinton and only voted down ballot. And before my inbox explodes, this is a business publication so I will examine this from a purely business perspective.
As pragmatic business people, now that Trump is here, it is not our job to support or condemn but to adapt. That has been made difficult because for the first twelve days things have been moving incredibly fast. That said, our ability to try and interpret and predict Trump are enhanced by the fact that thus far he has been very predictable in pushing forward watered down versions of things he promised on the campaign trail. Every politician does this but usually to a less (hmm) Trumpian degree.
Much of Trump’s behavior is right out of The Art of the Deal. Make incredible demands and then negotiate back to what you really want. Behave outrageously to throw your opponents off balance and confound them on how to strategize against you. This is pure Art of the Deal. I recommend you read it. Not because it’s the greatest book of all time on sales and negotiation techniques. It’s not. But it does give you a pretty clear picture into the Trump playbook.
Recent headlines suggest negotiations of a new trade deal with Mexico and…the Wall. Trump has floated a 20% “border tax” to pay for his behemoth. That would hurt both American consumers and American businesses who already manufacture goods in Mexico. Trump doesn’t want to hurt American consumers. Not if he wanted to protect his majorities in the House and Senate. Not if he wants to get re-elected in 2020. Trump is also very much pro-business (although not as much as he is pro-Trump).
Mexico is in a very weak position. Their economy is based on exporting to the US. In a “Mexican Standoff” (sorry) their economy would crater…and fast. Could they redirect and rebuild? Sure, but that would take a lot of time, money and most importantly pain. That said, Mr. Pena Nieto isn’t about to commit political suicide by just writing a check. Trump holds a much stronger hand and he needs to build The Wall and appear to make Mexico pay for it. I would expect that some mechanism in the renegotiated NAFTA agreement will allow both men to declare victory to their constituencies. I also expect the US to end up with a better deal than it had previously. For Trump this is an easy win against a weak and dependent opponent.
Moving on to the TPP. I didn’t like Obama’s version of the potential trade deal nor am I happy with Trump just ripping it up. China isn’t going anywhere. They are only going to get stronger. Obama sought to negotiate a multilateral trade deal with everyone in China’s neighborhood while at the same time skirting the elephant in the room. When you look at the region, China is big and has a large and strong economy. Their ability to either seduce or bully their neighbors is only going to increase. In fact, it has already. China continues to sign up partners in the Asian Infrastructure Investment Bank left and right. The sensible thing is to sign a big multilateral deal which includes China now. In the future they will only be stronger and be more closely tied to the rest of the region’s economies. If we wait, they will have much more leverage.
I understand Trump’s wanting to retreat from multilateral trade deals and replace them with bilateral ones. The US has the largest economy in the world. We are the 500lb gorilla. If we are negotiating with, say, Belgium; we are going to have much more leverage and get a much better deal than if we are negotiating with Europe as a whole. It also allows us to better pinpoint actions, either positive or negative, in the future. That makes perfect sense in the short term. I don’t know if it works in the long run. Frankly, it’s above my pay grade.
Negotiating trade with China is a completely different story. China is ascendant. It has a big powerful economy, the second largest in the world. It has numerous trading partners. It has choices. I expect Trump will bluster and blow. China is a convenient political whipping boy. He will tirade about currency manipulation – although the reality of that ended about ten years ago. While Trump rails about “America First” we need to remember that “China First” has always been China’s policy. I’m sure that both sides of this imbroglio realize that a trade war serves nobody’s interests.
After the fireworks, I expect that Trump will walk away with very positive optics and a marginally better deal but the Chinese will be able to bring home some face saving measures. Chinese negotiators have a history of taking a longer view. They have always been good at postponing their concessions to sometime down the road. Sometime down the road could mean post-Trump and a new round of negotiations.
The danger is that when two Big Brutes play a high stakes game of chicken (especially with an audience) they often have to get hit in the head a couple of times. Therein lies the potential for disruption…and broken bar room furniture. It’s entirely possible that this scenario doesn’t play out. Maybe cooler heads will prevail and realize “everybody gets hurt.” Things may not slide in this direction…but they could.
I’m approaching the next two years with an attitude of optimistic caution. I am naturally optimistic but cautious because the rules are changing and the game board may be altered. Business has been good and Trump plans on instituting some very business-friendly measures in tax reform, deregulation and overseas profits repatriation but his public stance on international trade hangs over our heads.
I expect Trump’s trade negotiations to work out as a marginal net positive in the end. The question is when will that end be? With Mexico, I expect things to come together quickly and easily. China, on the other, could be a long and rocky road
…on the other hand I could be completely wrong about all of this. I am reminded of the traditional Chinese Curse, “May you live in interesting times.”
See you all in New York,
P.S. Please direct all complaints to:
The White House
1600 Pennsylvania Avenue NW
Washington DC 20500
Let’s at least keep that guy busily distracted.
U.S. employers have continued to hire at a steady clip bringing the jobless rate down to its lowest level in nine years. That’s good news for toy manufacturers as ‘Sell Through Season’ is going strong with total retail sales up sharply.
Foot traffic at stores has been somewhat thinner than the frenzied human herds of years past after retailers began offering discounts as early as Halloween and many Thanksgiving weekend promotions were also available online. Many Americans feel that it’s easier to shop from the sofa rather than to fight one’s way through the mall.
Reduced crowds meant reduced violence which can only be a good thing. That said, there did seem to be an increase in parking lot gunfights so you will still not see me anywhere near a retail outlet on that particular weekend. College kids promoting “Black Friday Brawl” videos online were left offering mostly tame fare and even resorted to posting previous years’ hooliganism under this year’s banner. There was a much shown wild melee in Modesto, California but if you watched it, you would have seen that those kids didn’t know how to throw a punch.
Sales of Hatchimals, Nerf guns, Star Wars Drones, and 4K TVs seem to be driving holiday sales but there is more than enough volume to go around. Here’s to a strong continued sell through season! Strong sell through makes toy companies happy. Happy companies hire. Here at Toyjobs, we like that.
(Sell through) Seasons Greetings,
In recent years, the Dallas Fall Toy Preview has been characterized by more and more toy manufacturers pulling out of the exhibition. This is the result of a split show which sends both manufacturers and retailers scurrying to Los Angeles, then Dallas, then back to Los Angeles, and finally to Hong Kong. Something had to give and it appears that now something has.
This year the dates of the Dallas show were moved forward so as not to conflict with the Jewish holidays, but that caused a direct conflict with Toy Show activities in Los Angeles. As a result, the entire Retail Midwest didn’t show up. There was zero representation from: Kohl’s, Meijer, Walgreens, Kmart, Costco, or Shopko. It was great to have large contingents from Wal-Mart, Target, and Toys ‘R’ Us. It’s always good to get as much face time with them as you can. But the reality is that they really conduct business in their headquarters. Most toy manufacturers will see them there and prefer to see them there.
I’ve always felt that at a trade show, it’s best to focus on mid-tier retailers. If they are all in one place and willing to give you some quality time, that’s where you can justify the cost of the show. Manufacturers can also save the time and expense of trucking to Menomonee Falls or Walker, Michigan.
Don’t get me wrong – I love the Dallas Show. There are open showrooms and toy executives have a fair amount of down time. If I can spend two days and meet thirty toy company Presidents, I’m gladly going to do it. In fact, most toy industry types I talked to like the show itself. It’s relatively inexpensive. It’s compact and people get to see friends and acquaintances from across the industry because everyone is pretty much in the same place day and night. That said, the show can’t go on if it doesn’t make financial sense
After 2016’s lack of retail support, I’m predicting a thirty percent decline in exhibitors in fall of 2017, followed by a 2018 Zombie Walk. Clearly a better solution must be found. The composition of the TIA Executive Committee and Board of Directors seems to be less dominated by Mattel, Hasbro, and Lego than they have been in quite some time. That may provide an opening for less table tipping in trade show planning. It’s time that the show moves to Los Angeles. I often hear that there isn’t a good venue, but that’s hard to believe. There’s the LA Forum and the Los Angeles Convention Center has lots of different size halls available. Truth be told, we only take about two full floors of the Dallas Market Center. I can imagine that two adjacent hotels with exhibitors taking out suites and conference rooms might work. If you think about it, that’s really not so different than the old New York Toy Building.
The real problem has always been timing. The larger companies: Mattel, Spin Master, Jakks Pacific, MGA, etc don’t want to show at a time when buyers may be distracted by their smaller, nimbler (and more creative?) competitors. One answer would be to have a seven to ten-day show with one part dedicated to large companies at their headquarters or El Segundo showrooms and another part focused on small and medium sized companies located at some centralized venue. Manufacturers could be able to choose which group they wanted to join but might find it difficult to command buyer attention if they picked a group that was inappropriate for them. In any case, that’s my two cents. I am now going to duck and cover in a probably vain attempt to avoid incoming poison arrows.
As for the toy industry itself – things continue to be strong. Toy sales have grown 6-7% for the last year and a half, despite somewhat sluggish retail sales. That is making toy companies happy. Happy companies hire. Here at Toyjobs, we are on track to have the third best year in our thirty-five-year existence. In fact, I’m ready to proclaim that toy industry hiring is “Back to Normal.” 2016 has brought a resurgence in toy company hiring of Marketing and Product Development people. From 2009-2015, toy hiring was all about: Sales, Sourcing, and Safety. Sell more – make it cheaper – get us through the regulations. I believe that the strong increase in Marketing and Product Development jobs indicates that toy companies are being less defensive and are now aggressively pursuing new products and new initiatives. That can only be good for the toy business as a whole.
Looking ahead to the holidays sales season, I see no reason why strong toy sales should not continue. Unemployment rates continue to come down. Median household incomes have surged over the last year. Consumer confidence is climbing. This should translate into continued strong toy sales. Robust sales should mean that happy companies continue to hire through this year and into next. May it be so.
All the best,
P.S. My “Back to Normal” comments apply only to toy industry hiring. One need only look at the current election cycle to see that the world at large is certainly not “Back to Normal.”